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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up window will show up. It contains comprehensive information about all the operations that you can perform on the given page. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive array of educational videos clarifying how to use our hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you need, have a glance at our extensive Frequently Asked Questions database, which covers questions asked by real individuals and provides practical solutions. We frequently update our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our great team of tech support engineers available 24x7x365 and ready to assist you with any query. Each trouble ticket you send will be answered in less than 60 minutes (the average response time is approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319631

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com